1 hour ticket response
We are specialized in offering a quick and adequate response to every ticket sent by a customer. Our trained help desk support team members will review your inquiry and will think of the best option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average response time has proved to be twenty minutes.
A Top–Class Client Support Service
We have a team of web hosting support engineers who are prepared to answer all your queries every time you are in need of assistance. The vast majority of our technicians have several years of experience in the cloud hosting world, so you can constantly depend on fast and elaborate answers to your requests.
An Intuitive Help Center Section
In the Website Control Panel you’ll find an intuitive Help section where you can find quick tips on how you can use our hosting services. You can see the answers to your queries in the F.A.Q. database, see more suggestions in the web hosting account management articles or check out our step–by–step video tutorials.