Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center included in TheProHost.com’s Website Control Panel features a collection of help articles and regularly asked questions. Aimed towards fixing any common issue that you could run into, they are contributed by our support team of skillful techs.

  • Top quality support service

  • How–To Videos

  • For people who wish to learn how to deal with a commonly encountered issue by watching an educational video, we’ve added a selection of video tutorials to our Website Control Panel. All the video clips are very short and easy to grasp. They offer you visual presentations of different website management operations.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 client care service and a one–hour ticket response guarantee. Our proficient technicians will be online for you 24x7x365 to respond to your inquiries and to resolve any problem that you could come across. Simply submit a technical support request from the Help Center and we will respond in a flash.