Lots of people who begin using their 1st hosting account, or change companies, frequently have inquiries in regards to how specific tasks are accomplished or experience difficulties when setting up various things such as e-mails, website settings, and so on. That’s the reason why, lots of hosting providers have compiled documentation with the most standard questions and issues in order to help their clients obtain information quickly and seamlessly. As a result, the client care team members can concentrate on actual issues that some clients may be experiencing, because the solution for the smaller things will be available online and customers will be able to easily solve them without having to get in touch with the client service staff. Having elaborate documentation is vital, especially for new clients with zero practical experience, since the web hosting service involves numerous features and lots of individuals can become bewildered about what action to take. A good knowledge base can both help you carry out the tasks that you want and learn how the web hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
If you buy a cloud hosting package through us, you’ll be supplied with access to our extensive online help documentation where you will find info about virtually everything associated with our hosting services. The topics cover anything from how to create an email address on your smart phone, to how to do various things using an .htaccess config file. The articles are written in a simple-to-understand manner and offer elaborate instructions on how to perform a particular task within your Hepsia hosting Control Panel. You can also find information that’s not related directly to Hepsia, for example one that concerns online applications on your desktop computer. The complete collection of articles will be located in the Help section of the Control Panel, but those that are applicable to a particular section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to become aware of de facto everything related to your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature elaborate online technical documentation where you will find information about all the functions that our created-developed Hepsia Control Panel comes with, together with solutions to different questions and complications that you could run into. All user manuals include comprehensive explanations, which suggests that you will not need to worry about skipping something in case you would like to export a MySQL database, for example. The troubleshooting articles encompass a number of feasible causes of certain problems and the solution for each one of them, so in case you are not able to send email messages although you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason for this may be and rectify the problem with a few clicks of the mouse in your email client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in each section. In case you prefer to check out all help articles, you can use the Help menu, which is located in the top right corner of the screen.